I have questions that needs answers
Find clear, concise answers to the most frequent inquiries about our backoffice solutions tailored for legal, real estate, and non-medical sectors.
How do your membership service credits work?
Our monthly membership provides credits that can be applied to a variety of administrative tasks, offering flexibility and cost-efficiency. Think of your monthly fee as a service reserve. You can use it right away for immediate tasks or let it accumulate to cover future back-office and administrative support. Basically, your monthly membership fees act as a flexible fund.
Can I hire your services for a one-time project?
Yes, you can choose a one-time project fee option for specific administrative or paperwork tasks without a subscription. However, while non-members are subject to our standard boutique rates, a membership unlocks a 10% discount across all of our back-office and administrative services.
What industries do you specialize in supporting?
We focus on legal, non-medical, and real estate sectors, delivering expert administrative assistance suited to each field.
Legal:
Legal Document Preparation: Drafting and formatting standard legal documents, including pleadings, subpoenas, motions, and briefs, Case and File Management: Organizing and maintaining digital or physical client files, organizing evidence, and setting up indexing systems for discovery materials, Docketing and Calendar Court Dates: Managing strict court deadlines, scheduling depositions, tracking statute of limitations dates, and organizing hearing schedules, Legal Transcription: Transcribing dictations, client interviews, depositions, and recorded court proceedings into formal documents, Billing and Retainer Management: Tracking billable hours, generating client invoices, processing retainer fees, and managing collections.
Real Estate:
Listing Management and Data Entry: Uploading property details, photos, and descriptions into the Multiple Listing Service (MLS) and syndicating them to real estate portals, CRM and Lead Management: Maintaining the agent’s Customer Relationship Management (CRM) software, segmenting databases, and setting up automated email follow-ups for buyers and sellers, Lease and Contract Administration: Preparing standard lease agreements, processing rental applications, running background/credit checks, and tracking lease renewals.
What type of administrative services do you offer?
Our virtual administrative assistance involves managing daily office operations, such as handling email correspondence, coordinating schedules, managing calendars, and arranging travel logistics for executives or teams
Data entry and management services focus on inputting information into databases, maintaining records, performing data cleansing, and organizing files to ensure accuracy and accessibility for the client.
Financial administration and light bookkeeping for tracking expenses, managing accounts payable preparing and forwarding invoices, and creating financial KPI reports.
Human resources support includes managing employee documentation, assisting with the onboarding and offboarding processes, coordinating staff training, and ensuring compliance with labor laws and company policies.
Customer order management involves processing incoming orders, tracking shipments, coordinating with logistics providers, and handling customer inquiries or dispute resolutions related to orders.
How secure is the handling of my sensitive information?
We prioritize data confidentiality and employ strict protocols to protect all client information throughout our processes. All confidential information is securely stored in locked metal filing cabinets, ensuring access is strictly restricted to authorized personnel only.
Comprehensive Insights into Our Service Metrics
Explore critical data points that showcase our expertise in backoffice and administrative support, reflecting our commitment to efficiency and accuracy.
1500
Projects Completed
Over 1500 projects successfully completed, demonstrating our wide-ranging capabilities across legal and real estate administration.
1200
Monthly Service Hours
We provide 1200 hours of dedicated administrative assistance each month, ensuring timely and professional service delivery.
90
Client Satisfaction Rate
Achieving an 90% client satisfaction rate, reflecting our focus on quality and client-centric service solutions.
3000
Documents Processed
Processing over 3000 legal and real estate documents monthly with accuracy and confidentiality.
Streamline Your Business Operations with Expert Backoffice Support
Discover how our tailored administrative services can simplify your workload, improve accuracy, and save you time. Choose a one-time project or subscribe for ongoing support, and let us handle your essential paperwork efficiently.
